Privacy Policy
How we collect, use, and protect your personal information.
Our Commitment to Privacy
TornixTech is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our websites, applications, and services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our Services.
Effective Date: January 1, 2021 · Last Updated: March 18, 2025Information We Collect
We collect various types of information to improve our Services, comply with regulations, and protect users.
Information You Provide Directly
- Account Information: Name, email, phone number, address, and other identifying details.
- Payment Information: Credit/debit card details, mobile money accounts, and transaction history (processed securely by payment providers).
- Support & Communications: Any information shared when contacting us via email, chat, or phone.
Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, and activity logs.
- Cookies & Tracking Technologies: We use cookies and analytics tools to enhance user experience and security.
Third-Party Data
We may receive information from business partners, financial institutions, or service providers that help us operate our Services.
How We Use Your Information
We use the collected information to:
- Provide, personalize, and improve our Services.
- Process transactions and payments securely.
- Prevent fraud, security breaches, and unauthorized access.
- Communicate with users about updates, security alerts, and service enhancements.
- Comply with legal obligations, regulatory requirements, and law enforcement requests.
How We Share Your Information
We do not sell or rent user data. However, we may share information with:
- Service Providers & Partners: Payment processors, hosting providers, or analytics companies under strict data protection agreements.
- Law Enforcement & Compliance Authorities: When required to comply with legal requests, fraud prevention, or to protect TornixTech's legal rights.
- Corporate Transactions: If TornixTech is acquired, merged, or enters a business transaction, user data may be transferred to new stakeholders.
Data Security
TornixTech prioritizes security with:
- Encryption: Protecting sensitive data in transit and at rest.
- Access Control: Restricting access to personal data to authorized personnel only.
- Monitoring & Audits: Detecting and preventing security threats.
No system is 100% secure. Use strong passwords and report suspicious activity.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
When no longer needed, we securely delete or anonymize the data.
Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
To exercise your rights, contact us at support@tornixtech.com.
International Transfers
TornixTech operates globally. If you are outside Ivory Coast, your data may be transferred to locations with different data protection laws. We ensure appropriate safeguards for all transfers.
Children's Privacy
Our Services are not intended for children under 13 years old. We do not knowingly collect data from minors without parental consent.
Contact Us
For questions, concerns, or data requests: